Effective Date: 04/11/2023
 

Introduction

At Synergy, we value your privacy and are committed to ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, protect, and manage your data in compliance with relevant data protection regulations.
 

Information We Collect

We collect the following personal information:

1. Names: To provide personalized service.
2. Contact Details: To facilitate appointments and updates.
3. Medical History: To ensure safe and effective massage and remedial therapy.

 

How We Collect Information

We collect your data in person as part of our consultation process. This ensures safe and tailored treatment.

Why We Collect Information

We collect this data to deliver safe and effective massage and remedial therapy services.

Data Storage and Security

Your data is securely stored within our booking system, [www.fresha.com](https://www.fresha.com), under each patient's notes section. We adhere to the privacy and security policies of [www.fresha.com](https://www.fresha.com) to protect your information.

Third-Party Sharing

We do not share your information with any third parties.

Cookies and Tracking
 

We use tracking tools on our website host [www.wix.com] to measure traffic times and external link traffic, enhancing your online experience.
 

Your Rights

You have the right to:

- Access your data.
- Correct your data.
- Delete your data.

To exercise these rights, please contact our enquiries email on our website at enquiries@synergysportsmassage.co.uk.

Contact Us

For privacy concerns, requests, or questions, please reach out to us via our enquiries email at enquiries@synergysportsmassage.co.uk.

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Data Retention and Deletion

Your data is retained until requested, at which point it will be promptly deleted.

Compliance

We adhere to measures set out by the Complementary & Natural Healthcare Council (CNHC) and the Institute of Sports & Remedial Massage (I.S.R.M.) boards.
 

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the effective date will be updated accordingly.
 

Your trust and security are paramount to us, and we are dedicated to protecting your data. Thank you for choosing Synergy for your massage and remedial therapy needs.

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